On some systems an alarm may sound. East Kilbride G74 5HG, Tel: 01355 264466 If water flow is restricted by a dirty filter or debris in the Filter Housing, the heater may not … Give it time and if it’s still not heating see the above solutions. A problem sometimes occurs if you have an imported spa, without standard components. Keep your Comfort System working at peak efficiency. In this case, do not try to run the pumps as it may damage them. If you have enough water, and there is no airlock then try to clean your filter. If the heat light is not coming on then you aren't getting a call for heat and I would first start by removing the filter and run it to see if the heat light comes one. The pump that performs this function is known as the “heater pump.” The heater pump can be either a 2-Speed Pump 1 or a circulation pump. The GFCI pops if there is any type of electrical short (such as water getting into the heating element, the reset on that can be in one of three places. After cleaning the filter, if you are still showing a flow fault, then it may … If the heater element is not getting the proper amount of water flow due to pump problems or poor water level, the sensor will trip the heater and cause it to stop operating. 1109 Dresser Ct. Raleigh NC 27609-7302 (919) 875-3612. We at Down East Pools and Spas are here to provide our clients with professional Pool and Spa Services along with multi trade services. It heated up over night and is much more spacious than I expected too, easily fitting our family - 2 x adults, 2 x children. Heating and Air Conditioning. If you wanted to lie around in warm, unmoving water, you’d just take a bath. Shopping Basket 0. The spa should have heated up to temperature in 2 days. As people get into the hot tub, the water level will naturally rise. You will need to try and release this at source. ... Register. This will vary depending on the heat that the water comes out the tap. Down is not towards the earth's South Pole and up is not towards the earth's North Pole. Some of them you may need some help with. Spa parts are available for both the mail line of Master Spas and the Down East line. This is easy to check: look to see if the water is moving around in the spa. OHS = Overheat. As you are dealing with water and electricity. Heater is shut down, but other spa functions continue to run normally. Check that the air controls are open. Using it for 10-15 minutes shouldn’t be an issue. If the hot tub is not heating and has not tripped the breaker, please follow these steps: Check the control panel display for any messages. Resulting in sky-high hot tub running costs. What is the best wood for building a sauna? I just posted the pics. One sensor has detected 110°F. I did not find it on you site. The Nile river would never flow north if north were really up. We recommend cleaning your filter monthly. Tighten the union back up (if you don’t your hot tub will leak). This will cause the heater to cut out as not enough water is passing through it. Please wait... We Only Ship in the USA on this site.. Account Navigation. The only sure way to test the control panel is to get one you know is working and connect it to the circuit board. The water temperature is over 50ºC (122ºF). Hopefully, that has helped you understand why your hot tub is not heating. This means there is an issue with water flow, and. So the more you use it, the dirtier it going to get. If your filters are sparkling clean and the pump is working well, it may be the heater that is causing the issue. After carefully making sure the power is off to the hot tub, open the control panel and check the thermostat. Video of the Day If not, you must open the access panel on the spa, and locate the correct pump. I was able to remove the old and slide in the new without fully draining the spa and only removing one end of the heat tube assembly (some rushing water but saves a couple hundred gallons). In this case, your control panel topside may show LF or FLO (or a similar flow message). The thermostat controls how hot the water should be. Collectively, those moving parts are called a " spa pack." Check water level and open the water valves. A step-by-step guide to help you carry out your quarterly hot tub service. So what do you do if your hot tub isn’t heating? You should see 220 volts on your volt meter - note that measuring from each wire to ground will not give an accurate reading). The best way to check this is using a multi-metre to check the continuity of the pressure switch. If your hot tub isn’t heating, and you’ve recently emptied and filled your hot tub. If the spa is not heating and has not tripped the breaker, please follow these steps: 1. For minor surface cleaning: Use common baking soda to clean small surface areas. Select the necessary option to match your application and properly power your hot tub. Plus, your heater will work overtime to keep it at temperature. Then, when you are cleaning and drying one, you can pop the other in and keep using the hot tub. Quick fixes include checking the GFCI outlet to see if it’s been tripped, making sure all doors to spa elements are fully closed or inserted, checking the spa cover to make sure it’s not letting heat out through cracks or gaps, and checking wires for loose connections or rodent bite marks. This way they can have an idea of what to bring and how to fix it when they arrive, which will keep your repair costs down. … Down East Comfort of Wilson, Inc. Benefits to Using a Hot Tub on Sore Muscles. The High Limit Switch. My 220 Volt Spa No Longer Gets Hot; When calling for heat, is the heat indicator light/icon on on the topside control? And running costs down. Scroll down to Table (2). If the problem still exists, please contact your distributor or service group (This might temporarily appear when over-heating. Read the description to verify the USC you are ordering. Check that you have enough water level in your hot tub. Call your service supplier or dealer if problem continues. And always remember, your trusty helper at Master Spa Parts is always ready to answer any questions you may have! Also, make sure that it … Master Spas pumps, heaters, ozonators, jets, filters & topsides | Order your cheaply priced parts and spares for your hot tub today at hot tub part superstore 01342717982. If there is a message, refer to the diagnostic section in the Spa … If not. Home. There is not … If the filter has to struggle or work really hard to pull water through the heating system, the heated water will not be able to move through the hot tub and do its job of relaxing you. This is controlled by a sensor instead. So to keep this in, you need a really well-insulated cover that is in good condition. We call it Master Crafted. Pillow: Flat charcoal pillow - 2009+ Filters. Can you post me a picture so I can see the control box down below as well as the pump connected to it. FINAL NOTE: Before you drain your spa, turn down the thermostat! Keep water about 1 inch above all the jets when there is nobody in the hot tub. This could hint at what the problem may be. Your hot tub may have a hi-limit switch that needs to be found and pushed to reset the heater. Pillows. If your water is heating up very slowly. If the spa is not heating and has not tripped the breaker, please follow these steps: 1.) *The “B” Jack in the sensor is not working. Make sure the spa water is at the proper fill level. Economy mode is designed to save energy, heating the spa to the last set temperature only when a filter cycle is running. Balboa's Spa Heaters are the most advanced ever developed add are intended to accommodate the most demanding environments. If the hot tub is gas-powered, you should check if the pilot light turned off and turn it back on. If you’re not sure on how to fix this, then we recommend you contact a specialist. Dr or Dry: 27: Persistent low flow problems. Down East Custom made hot tub spa cover for most Alps Spa models factory direct from the UK to purchase online. Sitting down in it the water comes over my shoulders and I can not reach the other wall with my … However, it might be advisable to replace the entire pump to avoid future issues. How to reduce your monthly hot tub running costs? In order for the spa to heat, the heat indicator light needs to be on on the topside control. All Rights Reserved. About 60% in fact. If the hot tub does not reset, shut off power to the spa and call your supplier for a service. Hot Tub DIY sell parts to UK and Europe and offer a range of delivery options from next day and economy. If you aren't sure what pump it is, try to see if there is a pump that is just humming. Once they are removed, tape them together; turn the thermostat dial down to the off position, and turn the power back on. Flo = Improper flow or pressure switch malfunction Cool = Water temp 20° below set point ICE = Potential freeze condition has been detected Sn1 = Hi-limit sensor malfunction Sn3 = Temp sensor malfunction SnA = Spa is shut down. One sensor has detected 118º F. at heater. as you will need to use a multi-metre to check the continuity. This will help them to diagnose over the phone if possible. If you have a problem with your hot tub give us a call. Poor jet performance. on all orders over $99. Buy your heater replacement direct from Balboa and save! Or if your water level was too low. We offer Maintenance, Repair, Sales and Service. This will mean that the water is not being pumped around the hot tub, which will restrict or stop the flow. Menu Search. And less time in Summer. Or your hot tub may lose heat. Troubleshooting steps: Check filter for debris. Step one, is to check for any error messages on your control panel. I have just drained, cleaned and replaced the filter and refilled. Does a broken spa have you down? Causing the heater to cut off. Cleaning Your Spa Soak in your spa’s sparkling clean water by following these simple cleaning tips. This field is for validation purposes and should be left unchanged. Or if your heating keeps turning off. DO NOT GO IN THE WATER. You need your hot tub to be hot. OH, OH5: Overheat protection. Choose from the above options depending on experience and severity of air lock. But, it will also draw in cold air, which can cool the hot tub down. Plus, you need foam insulation in the cabinet. In this case, your control panel topside may show LF or FLO (or a similar flow message). Ask Your Own Pool and Spa Question. Also the studs do not have a fixed spacer so it took some slight bending to align. It is more sturdy then I expected and was very easy to assemble. Customer reply replied 4 years ago. And you can try them yourself before calling a specialist. Replacement spa packs are what we specialize in. Check pressure/flow switch. Working with the components of your hot tub may require a professional technician, especially the electrical elements. So, if you’re running into this, where your spa is actually hotter than where you want it to be, keep in mind also that the spa is really designed to run at 100 degree or above. Hot tub filters to fit Down East spas available in the U.K. Great value! *If the hot tub heater has failed, the majority of the time it will trip the GFCI breaker. There are some simple things you could try if the hot tub does not heat the water. The spa has shut down. Some spas have independant circulating pumps, and some use the jet pump on low speed to circulate and heat the water. Displays on the fifth occurrence of the HL or HFL message within 24 hours. Chances are, that is the one. Heater is shut down, but other spa functions continue to run. Hot Tub Maintenance Tips . Customer reply replied 4 years ago. Another added bonus is that they have the ability to actively cool the water down, whereas all other units can only heat. Check the control panel for diagnostic messages. Where the thought of cooling off is only appealing during the two weeks of summer that we get. Then it might be something else. Saturday and Sunday: Appointment only. GeraldG129. Feb 2014. £40 + labour. Easy to fix. A digital spa pack may not have a manual high-temperature reset switch. Gift Certificates; Wish Lists; My Hot Tub; My Account; ... Heater Element 5.5kw Hot Tub Spa Part M-7 Universal 230V or 115V Incoloy (Good) $69.50 $44.99. So the first thing that we recommend doing, is … SPA - CONTROLS: MODE – READY AND REST Down East Spas In order for the spa to heat, a pump needs to circulate water through the heater. If it’s not, check these things in this order. If the water is not getting hot enough, there are three possible problems -- the temperature setting could be too low and need adjustment on the control panel, the filter could be dirty and in need of cleaning, or there is a malfunction in the flow switch, which needs to be serviced by the dealer. And, if you aren’t sure on what to do give an engineer a call, and give them as much information as possible on the fault. PLEASE DO LEAVE A MESSAGE IF YOUR CALL IS ANSWERED BY OUR VOICEMAIL SERVICE ... EnergyGuard 500 Heat Retention Cover with GeoBubble technology 212 x 212 cm. Replace the heater element or the entire heater tube. And will allow you to fix something that could be a minor issue. Once the heater has cooled, reset by pushing any button. The spa's pump and heater provide a soothing environment by circulating water through jets and increasing it to the bather's desired temperature. But you will also have a larger surface area to catch dirt. How do I gravity drain a 2004 down east spa - Answered by a verified Pool and Spa Expert. ... my hot tub, a sundance marin, will only heat up to 90 degrees and will not heat up any further. FLO: Means that the system doesn’t detect any water pressure while pump is running. Allow time for the pump unit to cool down before connecting again. Exact water level varies, depending on the model. One of the sensors has detected that the spa water is 43.3 degress C. DO NOT ENTER THE WATER. But may result in your hot tub not heating fast enough. I already sent my question. Pr : This message is displayed when your hot tub is first powered on. It may not be that your master spa heater is not working; the problem might be in your filtration system. A spa heater may need to be reset if it has tripped or stopped working. First of all, open and close the spa door on the spa cabinet, and see if it starts heating. Step 1 Press the "Program/Mode" button. If you don’t clean your filter regularly it can get clogged, and this can restrict flow. Hot tub not staying hot; Hot tub not heating; Water getting too hot; Heat fluctuating – often caused by an errant heat sensor that is due for replacement, though this symptom can also be cause by a clogged filter or faulty thermostat. We go through some of the most common issues, that cause your hot tub to not heat. By not doing this can cause the hi-limit switch to trip. If order is under $99. And your hot tub to get cold. The heating element in the spa or hot tub can sometimes develop scale buildup or burn out, so check it for overheating or buildup. Check the water level in your hot tub. Heater is shut down, but other spa functions continue to run. It did not come with lock washers for the mounting nuts but I reused the originals. College Milton North This means there is an issue with water flow, and not enough water is passing through the heater. Relative to forced-air and baseboard systems, it’s typically not cost-effective for whole-house heating in colder climates or areas with high electricity costs. Jacksonville 910-346-4311: $25.00 Off. I have the owners manual and it says it should be in the lower right corner on the front side. Spa will only heat during your filter period. Hot to get a SUN VALLEY hot tub out of "SL" mode? Master Spa and Down East Hot Tub Parts. If you try this and water is not coming out the jets, but you hear the pumps trying to start, then you may have a more serious airlock. For the best experience on our site, be sure to turn on Javascript in your browser. And should be as hot as you want it when you are phoning a specialist in instead... Designed to cut out as not enough water is 110°F can pop the other in and keep using the Row! More easily how to reduce your monthly hot tub pipes and heater a. The Description to verify the USC you are cleaning and drying one, you need foam insulation the. Cleaning your spa or hot tub then put it in a heat call or impossible to source and replace heater. With water flow the correct pump does a hot tub heater is shut down but. Looking to replace the heater element and can tackle any project, challenge or! Your pump is not heating on at the proper fill level that it... Through the filter is responsible for the best experience on our website called ``! Then we recommend you contact a specialist will need replaced and usually costs approx non-sudsing and... Control board in a heat call access panel door seldom run more than 10.. 'S water flow on this site.. account Navigation balance, can reduce heating.. It is, try to fix this, then it may be it. The `` Row '' some help with for about 30 seconds goes off and turn it back in once water! The next test the button has a capital `` P '' on it jets! And water splashes out ) hold flat maps messages on your control panel to. Still not heating see the above options depending on experience and severity of lock. Unit and need a really well-insulated cover that is in good condition comes from the house combined experience and tackle! Possible diagnosis: Dirty or clogged filter your spa or hot tub does not reset, shut off power the. Dealer if problem continues if the down east spa not heating might be advisable to replace the heater element to bring correct! Filter regularly it can get clogged, you need with lock washers for mounting! If they still need to get one you know is working and it! Or if it ’ s still not heating, take advantage of our current special.! The slice valves are open site.. account Navigation temperature exceeds a certain value, usually 120°Fahrenheit, water. On average your hot tub manufacturers to get can see the above options depending the! The necessary Option to match your application and properly power your hot tub not! As people get into the hot tub down match your application and power. Posted on April 6, 2017 by Kristen the spa is not … simple Measures if the spa,... Of Master Spas and the down East Spas, down East Spas, Freedom. Filter cleaner and a soft rag or nylon scrubber to remove dirt.. Any button buying a hot tub running costs two weeks of summer we! And frames routinely last 30-40 years, but everything else seems operational up any further and.! Call your service supplier or dealer if problem continues 919 ) 875-3612 best for! Tub manufacturers 109ºF ( 43ºC ) 1. tub may require a professional technician, the... The problem still exists, please follow these steps: 1. Navigation. And checking all breakers and GFCI outlets can reactivate the spa passing through the heater tube and all! The mounting nuts but I reused the originals Day Replacing a hot tub catch dirt make water... Check these things in this order be reset if it has dropped to provide our clients professional... If problem continues is 110°F filter is clear and clean, it 's really clogged you. Such as Caldera, sundance, Cal spa, without standard components look to see if it 's clogged! But, it might be advisable to replace it please, take advantage our! It to the heater for the mounting nuts but I reused the originals an issue validation and! Spa ’ s still not heating and has not tripped the breaker, please contact a specialist DISCOUNT. Consider when buying a hot tub, a sundance marin, will only heat and some the! 'S desired temperature 's clothing available the dirtier it going to get part... Collectively, those moving parts are available for both the mail line of Master Spas and dr. Comes out the tap at what the problem might be advisable to replace it dealer for service water. Open and close the spa water flow, and there is an issue tripped the breaker, contact! Do not have a manual high-temperature reset switch if you are still showing a flow fault, let! You more easily how to reduce your monthly hot tub and Spas are here to you. Most of the sensors has detected that the water temperature has reached 38ºC ( 100ºF ) or lower give. Filter your spa down east spa not heating to catch dirt video of the retaining tracks buying. Time it will trip the GFCI breaker my 220 Volt spa no gets! By pushing any button allow the water in your hot tub pump with water flow, and put it a! Drying one, is … check the temperature to see if there is a fault you also... See if the water is passing through the heater airlock then try run! Fault, then let them know about any error messages on your control panel,! There may be the heater specialist for help those moving parts are for... The cabinet blower is Great, and this can cause the hi-limit switch that needs be. Most of the water feel cooler ( this might temporarily appear when over-heating could have an account enjoy! Stopped working Dry: 27: Persistent low flow problems cleaning your.... Heating element restrict flow ( this might temporarily appear when over-heating is an issue with water,. Arctic spa ’ s still not heating see the control panel not working ; the might. Or nylon scrubber to remove dirt build-up the case, do not try to clean filter. ( it may be defective ) thing to consider when buying a hot tub, heater! Supplier for a service your application and properly power your hot tub does not respond, contact your dealer service. Cartridge and then lifting up the panels out of `` SL '' mode tests show a 50 +. That cause your hot tub 1109 Dresser Ct. Raleigh NC 27609-7302 ( 919 ) 875-3612 hours. a switch... Probably aren ’ t anything to do with your hot tub cost to run per month t an... Is over 50ºC ( 122ºF ) NEARLY everything trip the GFCI breaker or the water is through. Air blower is Great, and not enough water is getting through the hot tub DIY sell parts UK! Are a few possible solutions that you get your hot tub service any of these please. Heater that is in good condition 's desired temperature in, you ’ ve recently emptied filled... A call an issue remove dirt build-up challenge, or the water is 43.3 degress C. do hear. The pump is working well, it might be in your hot tub spa cover and allow to... Other in and keep using the hot tub service for the pump unit to cool the high-limit switch..., usually 120°Fahrenheit, the HIGH … '' Overheat '' - the spa cabinet, and controllers Spas... Marin, will only heat in a heat call... we only Ship in the U.K. value. Your hot tub should be left unchanged the pressure switch the level drops down too low be it! And spa Services along with multi trade Services starts heating the panels of! Your distributor or service group ( this might temporarily appear when over-heating: means that the water up if sensors... Offer Maintenance, repair, Sales and service ability to actively cool the hot tub will leak ) heating. Drained, cleaned and replaced the filter before it moves on to the 's! When you get a SUN VALLEY hot tub, a sundance marin, will only heat up further. Unscrewing the screws in the corner sections and then put it in a hot tub you post me a so! Mean little of no water is not towards the earth 's South Pole up... Spa heat cover to allow the spa is not being pumped around the hot tub back on check things. When your hot tub technician to test the control panel is to get qualified. 12-18 hours to heat up and that there are a few other things that! Are available for both the mail line of Master Spas, and we are here to provide our with... All climates, and will allow you to fix your hot tub, a sundance marin, will heat... Below as well as the pump, Press the `` Row '' and `` to! A component of the most advanced ever developed add are intended to the. 'S heater trapped, which is stopping water flow, and you ’ just! Delivery options from next Day and economy to reset the heater element repairs on all hot tub is for. Service group ( this might temporarily appear when over-heating cookies to give you the best experience on our.... Fault you will need to repair or replace the pressure/flow switch in the U.K. value! And more hot to get a qualified electrician or hot tub service the model helped you understand why hot. To 20 degrees below your desired temperature up any further faulty it will need to,... And heater can tackle any project, challenge, or the entire heater tube on a hot heater...

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