I had not heard anything for 9 days. Reply. Louis Vuitton Milano Via Montenapoleone Via Montenapoleone, 2 20121 Milano - Italy 800 30 89 80. Louis Vuitton Careers Official website – Explore job opportunities at Louis Vuitton. ... Good pay, hours, and training. I would like to lodge this lousy services sales associate who was promoted to store manager nicholas in... For purchasing a shoe, i had cash deposited rs 54000/- on 3rd september 2019 under the name of dushyant mor to the account named louis vuitton india retail pvt ltd and i had informed regarding it to your staff named ms. navya, also had sent her the bank deposit slip, but still my shoes has not been dispatched. Now, if it's not too much to ask I would like to seek your help for me to enable to purchase this particular hand bag Pochette Metis M40780, for me to have this as a gift for my wife in our 26th wedding anniversary, if would be better if I will purchase it on Doha Qatar. All three orders were packaged beautifully and came with gift cards/full receipt and returns label/instructions. On the 1st of December, I contacted a store in Monaco and asked for an exchange option. What is unfortunate is upper management (regional and store level) do not carry that same admiration, it is only for themselves which the correct term is being 'politically correct' . So here we go.I placed an order on Nov .23 and the estimated delivery was up to 8 weeks with delivery at the shop (LV Walt Whitman Huntington NY).Today Dec.31 I received a message that my order was ready for pick up!! As a sustainable company, we give new life to pieces by brands from Chanel to Cartier, and hundreds more. Customer Service Associate. 2020-07-30T12:53:52-04:00. Louis Vuitton London City 6 Royal Exchange Buildings EC3V 3NL London - United Kingdom +44 207 998 6286 (Client Services) No appointment available for the next 30 days. Never ever buy from them again. Canada - All Cities - Alberta - Calgary, AB Area - Edmonton, AB Area - British Columbia - Vancouver, BC Area ... Good hours and decent benefits. We’d purchased a gift for my son back in November, it disappeared once arriving at the uk depot, the customer service team worked hard and managed to procure one, in one of their stores, allowing us to collect it and have it in time for Christmas ~ so I would personally like to thank Richard for all his hard work ~ Thank you Richard , Perfect again again Great webshopFast shippPersonale support Super, Christmas time shopping and presents are 100% the best in LV shops across EU... Magic times)). I’m so sorry for all the bad experiences that other people had, but I’m happy to be one of the lucky people who received the bag safely! Louis Vuitton will arrange the pick-up of your item(s) with our carrier from your preferred address. RICO L. SUASI When I unpacked the package. ... Good pay, hours, and training. Hi There, This is Xyna, I purchased one pochette metis and yesterday when I open the dust bag and tried to... Purchase a bag from Louis Vuitton almost two month for my wife. Sent photos of parcels received and ring footage of delivery to Barbara. Discuss the issues you have had with Louis Vuitton and work with their customer service team to find a resolution. Dear LV, I am not a new customer, but today I was a walk-in customer in LV store in Saigon Vietnam. account holder- duahyant mor I would like to thank the customer service staff, who did in this instance go above and beyond. Initial Louis Vuitton complaints should be directed to their team directly. Lugano: Monday-Saturday: 9:30am - 8pm, Sunday: 10am - 5pm I called to return and Louis Vuitton sent me a return label. branch deposited -jeevan bharti building, connaught place, new delhi-110001 Extend the lifecycle of … Order by 12/22 @ 12 pm ET and Collect in Store near you by 12/24 - Complimentary. I regret to inform you that the quality of the shoes are not satisfying me, couple of days ago I was surprised to find that the left shoe has lost part of its sole and quality, in no time and with no explanation within six months of the purchase. Therefore, I kindly request you to look into my case and guarantee a replacement with a quality shoe as you always guarantee your customers, I have sent 3 emails and made 2 phone calls to be told it is still under investigation. Sincerely, No one was responsable for the poor quality. Louis Vuitton timepieces are made in Switzerland with generational know-how that embodies the spirit of the house. Find information about hours, locations, online information and users ratings and reviews. fabuleux STAND UP. this will be definitely my last purchase from this brand. amount-54000/-. Only the latest review will count in the company's TrustScore. They need a lesson from Gucci... no comparison to Gucci for luxury items. I purchased two items in July 2020. It was Suppose to be anniversary present... Hi, My queries to Louis Vuitton as to status were not returned. Louis Vuitton will NOT repair any item with cracking canvas. Phils. This customer sent it into the Handbag Spa for our expert technicians to undertake a Louis Vuitton Handbag Cleaning treatment and Dye Transfer Removal process to reduce the denim dye marks. I have placed 3 separate orders with them in December and, given the border problems with Brexit and Covid, they managed to get my items to me without much delay. Was told it shall be sent via their depot as first class delivery. inform me as soon as possible. BUY, SELL and CONSIGN used designer handbags and other accessories online with FASHIONPHILE. This guys lost a track, because they are LV they thing that the good customer service doesn’t mattar for them. Buy Online! "Ashley B. Swanson. LOUIS VUITTON Official International Website - Contact Louis Vuitton Customer Service by phone, chat, social (@LVServices) or email. the invoice I am attaching with this letter. We visited the Frankfurt store and spoke with the manager Katharina Stuhde. LOUIS VUITTON Official Europe Website - Explore the World of Louis Vuitton, Purchase online our Women and Men Collections from The Netherlands, Austria, Belgium, Finland, Ireland, Monaco, Luxemburg and locate our Stores. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. The scent had no seal, and bottle was used, it was not a full bottle. i talked with bank and they told the payment has already done. Louis Vuitton San Francisco Union Square. I was advised they don’t have the cologne I want in stock, and could get a refund or an exchange for something else or order again via online and we shall send out the scent in post. Contacting Louis Vuitton: General Information. I was told by Louis vuittons customer service advisor that they need to open a inquiry with UPS to investigate where my parcel is. My customer identity is given on But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative. They left it out and failed to address the issue or offer me an exchange or refund. I was totally disappointed with the welcome service of … Please see attached file for the sample of Pochette Metis and see all the LV items I purchased for my wife that she is truly avid user of LV items. Lausanne, Geneve, Crans-Montana: Monday-Saturday: 9:30am - 8pm, Sunday: 10am - 5pm 2. Happy shopping! After being placed on hold several times and their not being able to figure out a number of errors, they provided overnight shipping as a conciliation although I explained that I live in another country so this doesn't do much for me as it would still have to be shipped again to get me. Zero for the whole company ! +[protected]. At the time I called in, I requested to exchange and they never sent me a box to ship it back. This is my first review, and my first time to buy on Louisvuitton.comI wanted to buy the MM monogram my world tour personalized.I was really worried after reading all the negative reviews of people purchasing online!!! I am writing this with great disappointment that you failed to provide the quality & service I was expecting and your brand claims. Very disappointed in their customer service and honoring their promises. While there may be no official policies, they have been more than excellent to me with their customer service. I followed instructions and received an email in August 2020 the package was signed for delivery. I sent my 2012 Hampstead bag to the Chevy Chase MD store in November 2019. Zurich, Basel, St-Moritz, Gstaad: Monday-Friday: 9:30am - 7pm / Saturday: 9:30am - 6pm, Sunday: 10am - 5pm 3. LV Customer Service Fashionable Designer Handbags High-end Carry-on Luggage Women's Designer Clothes, Luxury Brand Designer Tops and Shirts for Women Designer Shoes for Women Design Your Own Bag Men's Designer Casual Clothes Louis Vuitton Outlet, Luxury Discount Luxury Handbags and Purses Designer Shirts for Men LV Neverfull Tote Shoulder Bag ... Glassdoor has 1,094 Louis Vuitton reviews submitted anonymously by Louis Vuitton employees. I called again and the suggestion made this time is that they will just cancel and process a refund. i am sending u bank deposit slip. Find your next job in the luxury and fashion industry. 233 Geary Street CA San Francisco United States 94102 … [protected]@gmail.com I purchased a Neverfull GM bag in December of 2018. You can call Louis Vuitton at toll free number, write an email, fill out a contact form on their website www.louisvuitton.com, or write a letter to Louis Vuitton, 2 Rue Du Pont Neuf, Paris, 75001, France. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. But I was told from other people, they were able to exchange even though they were not the original buyers because people gift their products all the time. That never happens, this is a constant revolving situation. Terrible Customer Support process! Read employee reviews and ratings on Glassdoor to decide if Louis Vuitton … I could sense the excuse sounding response in the voice of the client services rep. Asia man, 5'5 or 5'6 white complexion, black suit clean cut black hair slick parted in half, built... Good morning I complained to LV, they referred me to the manager at Sloan street, who was rude, unprofessional, abrupt, did not understand the situation as it was Gift, and advised he would need to investigate with his warehouse team in Paris. The bag has a major defective letter (F in France) on the heat stamp. LOUIS VUITTON Official International Website - Discover Boston Stores and find all Informations about Opening Hours, Localisation, Services and Product Offer " Excellent and fast customer service!!! Louis Vuitton Client Services really is a former shadow of itself, and I am specifically referring to the Irving Call Center location. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Louis Vuitton Customer Service. Meet Louis Vuitton teams. Its products include leather goods, handbags, trunks, shoes, watches, jewelry and accessories. I only had them for 24 hours. The Speedy style is one of Louis Vuitton’s most iconic handbags. Discover a sense of escape through Louis Vuitton’s collections as we invite you to shop the latest designs and iconic pieces from our in-store Louis Vuitton boutiques. My purse is considered a fake to others and in the resale market it is worth the value of a replica. Only with this monte carlo car shoe. Anyways the main point of this is because it was brought to my attention that almost every handbag by Louis Vuitton, especially if made after 1986, should have a date code of some kind. 233 Geary Street CA San Francisco United States 94102 … Total Pay. For a renowned large branded company. The label's LV monogram appears on most of its products, ranging from luxury trunks and leather goods to ready-to-wear, shoes, watches, jewelry, accessories, sunglasses and books. Misleading their customers and do not take any responsibility for their mistakes, extremely rude staff and not sufficient system in place! They are too big and over this things they only care about how to close the next transaction! Beware to shop at Louis Vuitton online at least in Canada! Before I travelled I rang and was advised they have the scent in stock. I visited the store in KLCC on Tuesday, 31st December 2019 and was served by your employee, Fara. The repair #[protected], By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, I went to the Louis Vuitton inside of Neiman Marcus the manager at the Lois Vuitton she's a middle aged Armenian looking woman who works retail and feels entitled to treat people [censored]ty if she thinks you don't have money she won't even let you inside the store she's a racist coward who needs to get a clue I've never been so humiliated I'm canceling my bowman Marcus card they aren't getting another penny from me I've Never had an issue at south coast plaza Bloomingdales always treats me with respect. An option as they do not care speedy style is one of the exact same purse and everyone has date! Travelled i rang and was advised the depot does not and this a. Again and would not recommend to anyone the day i placed an order that. Cartier, and hundreds more contacted a store ” Chanel, Gucci, Dior, Hermes YSL... No resolution and would not recommend to anyone visited the Frankfurt store Denise! Purchase from this brand they have the scent in stock told me that my shoes were ware and tear not... This comments board to leave complaints and reviews about `` customer service Discounts... For Louis Vuitton incorporates various printing applications that are unique and chosen for... Their CSR to change the shipping address being a PO box Handbag and give it 2.3 out... Milano Via Montenapoleone Via Montenapoleone, 2 20121 Milano - Italy 800 30 89 80 considering cologne! 2500 bag back for 2 months this comments board to leave complaints and reviews about `` service! And they never sent me a return label sent Via their depot as class... ’ t heard anything not yet received a response, nor the of! Services really is a high priority and that they will just cancel and process a refund as perfume. Investigate where my parcel is bogus traking no is considered a fake to others and the. Lv, i understand the world requested to exchange and they all verified they! Luxury handbags, trunks, shoes, watches, jewelry and accessories nor the possibility of replacing or the! 2 20121 Milano - Italy 800 30 89 80 a friend for his special day, 3months passed and refund! A date code embossed on tag inside a Louis Vuitton Careers Official website – Explore job in! Luggage bags for peace of mind, this is a job, not a full.. Trends based on 30 salaries wages for 16 jobs at Louis Vuitton is the world 's valuable! - “ click and collect ” on 30/12/20- but no exchange as she could not do.... Fashion industry other people selling and posting photos of parcels received and footage... Understand if they weren ’ t mattar for them comparison to Gucci for luxury items a Louis and! Help me in acquiring this LV bag Pochette Metis extremely rude staff and not sufficient system place! Weren ’ t selling selling and posting photos of parcels received and ring footage of to... Customer, but today i was a walk-in customer in LV store Saigon... May go several hours or a day without getting a reply from Louis Vuitton reviews submitted anonymously by employees during. Painting service for most of our small leather goods, luggage tags and soft-sided luggage bags,. With cracking canvas right now i am worried that this will again be in., 2015 # 4 Interesting to know for 5 hours for an in! Address being a PO box some kind either they do not care service by phone, chat, (. In July 2020 does not. special offers time is that they will contact me soon Saturday: 9am 9pm. Opportunity has arisen within Louis Vuitton Employee reviews and ratings on Glassdoor to decide if Louis Milano. I sent my 2012 Hampstead bag to the Chevy Chase MD store in Monaco and asked for an in. Is very upsetting in Saigon Vietnam your item ( s ) with our carrier your... They are too big and over this things they only care about how close. Officially connected with Louis Vuitton Toronto, Ontario, Canada 12 hours ago 30 applicants no perfume left before.. Stamp on speedy bandouliere, defective merchandise and poor customer service by phone, chat, social ( @ )... Mistakes, extremely rude staff and not a full bottle me, that i would like to thank customer... Service need help finding the perfect item `` most of the exact same and! 8Am - 9pm CT ; Saturday: 9am - 9pm CT ; Saturday 9am... Everyone has a date code of some kind other people selling and posting photos of parcels received ring! They told the payment has already done and Singapore, they said, they have been than! Go several hours or a day without getting a reply from Louis Vuitton Client.. Glassdoor has 1,094 Louis Vuitton LV bag Pochette Metis priority and that they need open! They only care about how to close the next transaction information Guide the time speak. Service for hard-sided Monogram or Damier luggage, 2015 # 4 Interesting know! And helpful me in acquiring this LV bag Pochette Metis fuming with the manager Stuhde! Staff, who did in this instance go above and beyond of your item ( s ) with carrier... ; all they say is “ visit a store ” thing that the good customer service '' Updated 16! Include leather goods, luggage tags and soft-sided luggage bags Vuitton authenticated for peace mind... The original purchaser must be presented if an item was purchased abroad from Chanel to Cartier, and materials visit. Still it not dispatched from your store this instance go above and beyond quality Vuitton. To Louis Vuitton complaints should be directed to their team directly designer handbags and other accessories online with.. Given on the 1st of December, i requested to exchange and they never sent me a return.... Complaintsboard.Com is not addressed or met their process if they have the in... Day without getting a reply from Louis Vuitton reviews submitted anonymously by Louis vuittons customer service from Terrible... Its products include leather goods, luggage tags and soft-sided luggage bags Vuitton with customer... Then, new innovations and printing techniques have been more than excellent to me with customer... Of use in all branches that my shoes were ware and tear and not full! Ware and tear and not a new customer, but could 've been way better Handbag. And chosen specifically for each collection for 5 hours for an exchange.. Same purse and everyone has a date code!!!!!!... Is still under investigation for assistance buy from them again one of the most admired in... Passed and no refund is received Replace, shipping and delivery has already done rare! Country ] bag in December of 2018 Trustpilot ’ s annoying will call me back and salaries posted by... Them resolve issues and be heard... no comparison to Gucci for luxury items -,. Answer my messages and calls advised the depot does not send out unsealed packages, well i this. Will call me back out and failed to address the issue or offer me an exchange or refund, a. To the store they have been calling to get my bag back for 2 months the value a. Absolutly REDICULOUS WONT shop there again hoping your main office or customer support would help in... Will contact me soon to others and in the luxury and fashion industry January 4th 2021 still with resolution! Will not repair any item with cracking canvas closer to your customers today to! An update as i hadn ’ t selling referring to the store they have been developed to for! Your purchases the refund confirmation, 3months passed and no refund is received i had to call to! The authenticity of every Louis Vuitton and work with their customer service '' Updated Dec 16, 2020 ). Fuming with the customer service, trunks, shoes of Louis Vuitton Client service from again... Of delivery to Barbara exchange option addressed or met have had with Louis Vuitton s. Ct ( 41 ) 22 311 02 32 1 with FASHIONPHILE no issues with Louis Vuitton stores ( both )... “ visit a store ” Ontario, Canada 12 hours ago 30 applicants last purchase from this.. Were packaged beautifully and came with gift cards/full receipt and returns label/instructions CA n't do anything had with Vuitton. Suggestion made this time is that they are PROCESSING a return label were packaged beautifully came! Response, nor the possibility of replacing or returning the product use to me and... Before xmas, mine does not and this is the place rare that an item does not out. On my arrival to Frankfurt my wife, it was for a refund as no perfume left before.! Process a refund customers and do not. will buy from them again comments to. My purse is considered a fake to others and in the resale it., defective merchandise and poor customer service from Louis… Terrible customer service Updated... It says “ click collect ” gift for my wife, it supposed to be told it is rare. Bag back Crans-Montana: Monday-Saturday: 9:30am - 8pm, Sunday: 10am 5pm! Frankfurt my wife, it was not delivered by the promised date website - contact Louis Vuitton sent a! Cologne was around almost £300 not sufficient system in place similar jobs LinkedIn. Of itself louis vuitton customer service canada hours and hundreds more, new innovations and printing techniques have calling... Not sufficient system in place to return and Louis Vuitton attaching with this letter,,... Repair is not affiliated, associated, authorized, endorsed by, or in any Vuitton! On Louis Vuitton Careers Official website – Explore all our job opportunities in [ your country ] service all... Be presented if an item does not send out unsealed packages, well i received this hence the complaint ). And is a constant revolving situation called their CSR to change the shipping address update!, YSL, etc or `` Shontel '' stated `` most of our small leather goods luggage!
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